Sales Coordinator (Gurugram)

About the role

The role supports sales teams by managing administrative tasks and processing of orders to facilitate the sales process. They assist in organizing sales data, preparing reports, and may also handle customer inquiries and orders.

• Handle the processing of all orders with accuracy and timeliness
• Farm existing clients by taking orders from client as well as Salespeople and punch in ERP
• Ensure timely collection and punching in of forecast by the sales team.
• Update latest data related to sales and client information in the ERP and ensure that the data is always updated
• Ensure processes and procedures are followed.
• Coordinate with sales team and filing of important documents like POs and communicating relevant information
• Respond to complaints from customers and give after-sales support when requested
• Store and sort financial and non-financial data in electronic form and present reports
• Inform clients of unforeseen delays or problems
• Identify shortcomings and propose improvements in the Process
• Assist in the preparation and organizing of promotional material or events
• Ensure adherence to laws and policies

Qualifications, Skills, and Experience

• Graduate
• Excellent communication and interpersonal skills.
• Customer service skills
• Ability to work efficiently in a fast-paced environment.
• Proactive and self-motivated with a strong sense of initiative.
• Proficiency in MS Office Suite specially MS Excel
• Basic ERP skills